Privacy policy

3PL TEK INC provides 3PL HUB to organizations and their authorized users. Your organization provides your account, chooses enabled features and permissions, and manages its employment and business records. This policy describes HUB; it does not describe unrelated 3PL TEK products or the separate HUB desktop monitoring application.

For questions about your employer’s use of your information, contact your organization’s HR team or administrator. For questions about HUB or this policy, contact info@3pltek.com or +1 833-833-2611.

• Account and work profile: name, work email, account and employee identifiers, role, company, office, department, contact details, and profile information supplied by you or your organization.
• Workforce records: clock punches, attendance, schedules, leave requests, corrections, approval decisions, comments, and recruitment or interview information you are permitted to access or submit.
• Documents and financial information: files and photographs you upload, employment documents, and payroll or banking details made available by your organization. Documents or leave requests may contain sensitive information, such as identity or health information. Only provide information needed for the relevant work process.
• Location and attendance photographs: the location coordinates and accuracy associated with a punch, and a selfie when enabled by your organization’s attendance policy, as described below.
• Technical and security information: IP address, request and sign-in records, device platform, app version, timestamps, and error or diagnostic information used to operate and protect the service.
• Support information: the details you choose to send when you contact us.

The mobile app requests location when you record an attendance punch. Your device settings determine whether the location is precise or approximate. HUB uses the coordinates and accuracy to associate a punch with a work location and, where configured, check the permitted work area. The mobile app does not continuously track your location in the background.

Your organization may require an attendance selfie. The app uses the camera for that action and uploads the photo to private storage. If your organization enables face matching, the service compares that selfie with an employee reference photograph using AWS Rekognition and records the match result, confidence or review flags with the attendance record. Authorized attendance reviewers can view the relevant evidence. These photos and results are used for attendance verification, not advertising.

Face ID or Touch ID used to unlock the app is separate: the operating system performs that authentication. HUB receives the authentication result and does not receive your device’s Face ID or Touch ID biometric template.

You can change location, camera and photo permissions in device settings. Denying a permission may prevent a feature that requires it. Contact your organization about attendance alternatives or corrections if you cannot use a required feature. Choosing a document or photo shares the selected file; the mobile app does not upload your entire photo library.

We process information to authenticate users, enforce access permissions, provide employee and HR workflows, maintain attendance and business records, deliver enabled payroll and recruitment features, respond to support requests, troubleshoot errors, prevent misuse, and meet applicable obligations.

The HUB mobile app does not contain advertising SDKs, use Apple’s advertising identifier, or track you across other companies’ apps or websites for targeted advertising. We do not sell personal information.

Your organization’s authorized administrators, managers, HR staff and other users receive information according to their assigned roles and the relevant workflow. This is an organizational workspace; your work records are not a public social profile.

Service providers process information to host and operate HUB, store files, deliver communications, provide support and, when enabled, perform attendance face comparison. Organization-enabled integrations may receive the information needed for the connected feature. We may also disclose information when required by law, to protect rights and security, or in connection with a business transfer subject to applicable obligations. Information may be processed in countries other than your own.

HUB uses access controls, encrypted network connections and private file storage. No system can guarantee absolute security.

Accounts, workforce records, uploaded documents, attendance photos and verification results are retained for the purposes described here and the organization’s employment, recordkeeping and legal requirements. Retention varies by record type and organization; the mobile app does not apply a single automatic deletion period. Removing the app or signing out does not delete organization records.

Contact your organization or info@3pltek.com to request access, correction, account closure or deletion, including deletion of attendance photographs or face-verification information. We will verify the request and coordinate with the organization responsible for the records. Some information may need to be retained for legal requirements, security, disputes or backup recovery. Ask your organization for its applicable retention schedule.

You may have rights to access, correct, delete, restrict or object to processing of your information under applicable law. You can contact us to make a request or raise a privacy concern. Use the minimum information needed to identify your account; do not email passwords or complete financial or identity documents.

HUB is intended for authorized organizational users and is not directed to children under 13. Contact us if you believe a child’s information has been supplied without appropriate authorization.

We will update this page and its effective date when this policy changes. You can find help on the HUB support page and company information at 3pltek.com.